Westlake Communications can provide your business with a unique 0800 telephone number, which allows your customers or prospects to call you at no charge to themselves, from any telephone in the UK.
You can select the site and telephone number to which the FreePhone calls are diverted. This can be any fixed telephone in the UK registered with yourself, but excludes payphones.
A FreePhone facility encourages enquires from your potential customers as well as being a proven method of attracting business from your existing customers. Research indicates that FreePhone numbers can generate three times more business than conventional numbers. Additionally it can,
- Provide a free customer service or help line.
- Increase customer loyalty
- Set your company apart from the competition.
- Increase geographical coverage in a cost-effective manner.
- Enable staff away from the office to call in at significantly reduced rates.
- Be used as a FreeFax number.
As the owner of the FreePhone number you pay a universal single rate of 4.5 pence per minute at all times (discounts available for larger volumes). There is no monthly rental, no connection charge or service fee, A £10 minimum monthly charge will apply should your call charges not reach this value.
The benefits of using a Free Phone 0800 number from Westlake Communications are:
- Substantial savings in FreePhone costs.
- Call duration is measured in minutes and seconds, rounded to the nearest second.
- Call charges are rounded to the nearest tenth of a penny and are exclusive of VAT.
- Minimum call charge of just 2.0 pence.
- Simple to understand monthly billing.
- Calls made using your existing BT/Cable Company lines.
- On line stats ( www.westlakecallstats.co.uk )
- Optional Call recording of all calls to the 0800 Freefone number with access to recorded calls via web, with optional e-mail or FTP of recorded calls. (Subject to set up charge and monthly fee and additional charge per minute)
