Phone System Information
Below is a sample of the New and Refurbished Telephone Systems available from Westlake Communications for a full listing and prices please visit our online store for phone systems.
Panasonic Analogue and ISDN Telephone Systems
Panasonic Phone Systems are well known for their high quality, proven reliability and leading edge technology. Together with Westlake Communications' reputation for excellence in customer service and support, you have a powerful combination of expertise and experience.
Westlake Communications supply a range of Panasonic phone systems, handsets, voice mail systems and voice PBX products. Whatever your requirements - cost effective access to the digital network, plug and play telecommunications, easy upgradeability - we can supply a phone system solution to suit you.
We can supply and install both the analogue KX TES and the Digital KX TDA Panasonic telephone systems.
Siemens HiPath ISDN and VOIP Telephone Systems
Siemens HiPath phone systems are designed specifically for single or multi-site enterprises that require affordable, practical choices for implementing voice and data applications. The HiPath 3000 phone system range provides the freedom to meet the needs of users and budgets with technology that makes sense for the future. The systems support traditional telephones lines, telephones and devices but also allows migration to voice over IP now or when your business is ready. Numerous benefits can be achieved such as reduced costs by routing voice calls over your data network and connecting remote and travelling employees to the IP network.
Siemens also lead the way in VOIP PBX - Voice Over IP Telephone Systems with the Siemens HiPath 2030 for up to 30 users and the HiPath BizIP for up to 16 users.
Telephone System Add-on Products and Services
Voicemail
Voice mail is just one of the features offered by a typical Voice Processing System.
The other common constituent part of a Voice Processing System is Automated Attendant. Higher end Voice Processing Systems can include features such as; Conversation Recording and Unified Messaging (for converting Voice Mail Messages into e-mail messages or vice-versa).
CALL Management Software
Would you buy a Car with no Dashboard?
Call Management Software is a vital component of managing Telphone Systems efficiently. Whether large or small, the main demand from compaines is knowing more about what is going on in their business.
Call Management Software provides calling pattern analysis, to show which areas are being called most frequently. It also provides details of response times for inbound telephone calls, showing the businest times of the day for the phone system and identify when calls are not being answered quickly enough.
Call Management Software also helps monitor costs, broken down into extension or department for cost allocation and it will even identify whether the business requires extra telephone line capacity, and also identify whether there is excess line capacity which can result in immediate line rental savings.
- TIM Professional - Unlimited Lines and Unlimited Extensions
Call Recording
Telephone Call Recording Systems - From small business phone recording systems for transaction verification or compliance, to large scale solutions for call centres, financial institutions, and the public safety sector.
Call recording for single telephones, extension phones, analogue lines, isdn lines (ISDN2 and ISDN30), VOIP Voice Over IP and call recording for gsm gateway / fixed cellular terminal.
Business Telephones
We supply a range of analogue (POTS) telephones for use with many of the telephone systems that we supply and install. Analogue Telephones can be connected to the analogue extensions of phone systems. We supply many analogue telephones from the world's leading manufacturers including BT, Interquartz, Doro and ATL.
On Hold Marketing
- On Hold Messages and Marketing On Hold
Messages On Hold - In a perfect world no one would put their callers on hold, but on hold and transfer are used more than any other feature of your telephone system. We can turn this problem area into valuable marketing time, and really get it working for you. Our aim is to enhance your company's marketing efforts with professionally created music and message programmes which are played to callers on hold or whilst queuing.
In many cases we can create a personalised on hold message which can easily be integrated into may phone systems on hold music (usually CD or .wav file) and this on hold messaging / marketing service can be provided for a single low cost payment.
Cabling - Cat5e Structured Cabling
Structured Cabling Structured Cabling provides a project managed and quality assured cabling solution that uses only the highest performance systems, and is designed to grow with your business. If you are a growing business that needs to upgrade your existing cabling infrastructure then you could benefit from Structured Cabling. It is ideal if you need to add more equipment to your network and increase the numbers of users on your network. You could also benefit if you are considering networking your voice and data equipment for the first time or if you are about to relocate offices.
Installation and Maintenance
Westlake Communications can Install and maintain all of the telephone system equipment we supply. We can also take over existing maintenance contracts on your existing telephone system.
Business Disaster Recovery
Can your business survive in the event of a disaster?
Door Entry
Many Phone Systems require a Door Entry Solution. We supply a range of door entry phones that will work with most phone systems when connected to the analogue extension, or we can supply integrated door phone solutions with many of the phone systems that we sell. We even supply door entry phones with built in IP camera's so that you can see who is at the door from any PC and our range now includes an IP door phone for use with the latest VoIP Phone Systems.?
