Westlake Communications make choosing the right telephone system easy. We only recommend the best phone systems to our customers and have knowledge in all of the market leading brands to make sure that we match form and function to your needs. Whether you want a traditional PBX phone system using existing analogue lines, a mixture of analogue and ISDN lines, an all ISDN voice and data PBX or the latest in VOIP Telephone Systems and IP Phones we have it all covered.
Xcelerator Small Busines Phone System
The Xcelerator is a low cost, ready to go, out of the box, small business phone system that can be installed in minutes by the end user and connects to normal analogue phone lines. The system initially has a capacity of 3 lines and 24 system phones and 1 analogue extension which can be used for a fax machine. The Xcelerator will future proof your business because it is also VoIP (Voice Over Internet Protocol) compliant so will work with IP Phones and SIP Trunk / VoIP Telephone Lines.
The Xcelerator small business telephone system is the size of a text book and provides all the functions required by the small and home office.
An Integrated Office Solution
The Xcelerator needs no additional trunk or extension cards, Caller ID cards, music on Hold, or voicemail and Auto Attendant components to be added on, they are all included and can integrate seamlessley into your existing business systems.
- Supports upto 24 x System Phones - Plug And Play
- Supports Wireless Handsets
- Small Business Phone System Designed for Self Installation and Management
- Built In Music On Hold
- Works with normal analogue telephone lines
- Fax can be connected as an extension
- Auto attendant and voice mail system built in
Xcelerator IP provides a simple no hassle solution. It is easy to set up and use. No knowledge of telecommunications or networking is required.
IP Voice Server - VOIP PBX
IP Voiceserver is a feature packed VOIP PBX Telephone System for small and medium sized business users. The IP Voice Server Phone System is available for use with analogue lines, ISDN2e and ISDN30e. The IP Voice Server includes features such as Voicemail, Auto Attendant, Call Queuing, VOIP Branch Connectivity, IP Extensions, SIP Trunks and Call Recording as standard.
The IP Voice Server VOIP PBX Phone System is compatible with many of the leading VOIP Phone manufacturers such as Aastra, Atcom, Polycom, Snom, Hitachi, Grandstream and Linksys.
- ipVS 20 - up to 20 extensions
- ipVS100 - up to 100 extensions
- ipVS500 - up to 500 extensions
- ipVS1000 - up to 1000 extensions
Click Here for details of the IPVoiceserver IPVS Phone System
Siemens HiPath ISDN and VOIP Telephone Systems
Siemens HiPath phone systems are designed specifically for single or multi-site enterprises that require affordable, practical choices for implementing voice and data applications. The HiPath 3000 phone system range provides the freedom to meet the needs of users and budgets with technology that makes sense for the future. The systems support traditional telephones lines, telephones and devices but also allows migration to voice over IP now or when your business is ready. Numerous benefits can be achieved such as reduced costs by routing voice calls over your data network and connecting remote and travelling employees to the IP network.
Siemens also lead the way in VOIP PBX - Voice Over IP Telephone Systems with the Siemens HiPath 2030 for up to 30 users and the HiPath BizIP for up to 16 users.
- HiPath 540
- HiPath 3350 / 3300
- HiPath 3550 / 3500
- HiPath 3750 / 3700
- HiPath 3800
- HiPath 2030
- HiPath BizIP
Panasonic Analogue and ISDN Telephone Systems
Panasonic Phone Systems are well known for their high quality, proven reliability and leading edge technology. Together with Westlake Communications' reputation for excellence in customer service and support, you have a powerful combination of expertise and experience.
Westlake Communications supply a range of Panasonic phone systems, handsets, voice mail systems and voice PBX products. Whatever your requirements - cost effective access to the digital network, plug and play telecommunications, easy upgradeability - we can supply a phone system solution to suit you.
We can supply and install both the analogue KX TES and the Digital KX TDA Panasonic telephone systems.
Nortel Business Communications Manager (BCM)
The BCM50 is a small yet feature packed converged telephony system from Nortel, bringing advanced telephony and IP telephony into the small sector, and remote/brach offices for organisations.
The Nortel BCM 50 phone system offers all the features of the ever-popular Norstar and most phone systems including transfer, hold, hunt groups, page, internal/external dial, call barring etc. - please call if you have specific needs and need to ensure compatibility.
Available bundles with Analogue up to 8 analogue lines/ trunks, ISDN2 (BRI - up to 8 lines), or ISDN 30 (PRI - up to 30 lines)
Avaya IP Office - Quick Edition Small Business System
The Avaya One-X Quick Edition is a small business telephone system which can be easily installed by the end user. The Avaya Quick Edition is a VOIP telephone system that uses intelligent Peer 2 Peer technology in the handsets that once connected to the Local Area Network, automatically locate other handsets and configure themselves.
The Avaya One-X also comes with a convenient 4 port analogue telephone line connection device so that it can easily be connected to existing telephone lines. The Avaya One-X Quick Edition provides many of the features of larger telephone systems such as Voicemail for each extension, Auto Attendant, VOIP Extensions for home worker and branch offices, SIP Trunks and has the advantage of being easily installed and configured by the end user which means a great saving on installation costs associated with traditional telephone systems.
Telephone System Add-on Products and Services
Voicemail
Voice mail is just one of the features offered by a typical Voice Processing System.
The other common constituent part of a Voice Processing System is Automated Attendant. Higher end Voice Processing Systems can include features such as; Conversation Recording and Unified Messaging (for converting Voice Mail Messages into e-mail messages or vice-versa).
CALL Management Software
Would you buy a Car with no Dashboard?
Call Management Software is a vital component of managing Telphone Systems efficiently. Whether large or small, the main demand from compaines is knowing more about what is going on in their business.
Call Management Software provides calling pattern analysis, to show which areas are being called most frequently. It also provides details of response times for inbound telephone calls, showing the businest times of the day for the phone system and identify when calls are not being answered quickly enough.
Call Management Software also helps monitor costs, broken down into extension or department for cost allocation and it will even identify whether the business requires extra telephone line capacity, and also identify whether there is excess line capacity which can result in immediate line rental savings.
- TIM Professional - Unlimited Lines and Unlimited Extensions
Call Recording
Telephone Call Recording Systems - From small business phone recording systems for transaction verification or compliance, to large scale solutions for call centres, financial institutions, and the public safety sector.
Call recording for single telephones, extension phones, analogue lines, isdn lines (ISDN2 and ISDN30), VOIP Voice Over IP and call recording for gsm gateway / fixed cellular terminal.
Business Telephones
We supply a range of analogue (POTS) telephones for use with many of the telephone systems that we supply and install. Analogue Telephones can be connected to the analogue extensions of phone systems. We supply many analogue telephones from the world's leading manufacturers including BT, Interquartz, Doro and ATL.
On Hold Marketing
- On Hold Messages and Marketing On Hold
Messages On Hold - In a perfect world no one would put their callers on hold, but on hold and transfer are used more than any other feature of your telephone system. We can turn this problem area into valuable marketing time, and really get it working for you. Our aim is to enhance your company's marketing efforts with professionally created music and message programmes which are played to callers on hold or whilst queuing.
In many cases we can create a personalised on hold message which can easily be integrated into may phone systems on hold music (usually CD or .wav file) and this on hold messaging / marketing service can be provided for a single low cost payment.
Cabling - Cat5e Structured Cabling
Structured Cabling Structured Cabling provides a project managed and quality assured cabling solution that uses only the highest performance systems, and is designed to grow with your business. If you are a growing business that needs to upgrade your existing cabling infrastructure then you could benefit from Structured Cabling. It is ideal if you need to add more equipment to your network and increase the numbers of users on your network. You could also benefit if you are considering networking your voice and data equipment for the first time or if you are about to relocate offices.
Installation and Maintenance
Westlake Communications can Install and maintain all of the telephone system equipment we supply. We can also take over existing maintenance contracts on your existing telephone system.
Business Disaster Recovery
Can your business survive in the event of a disaster?
Door Entry
Many Phone Systems require a Door Entry Solution. We supply a range of door entry phones that will work with most phone systems when connected to the analogue extension, or we can supply integrated door phone solutions with many of the phone systems that we sell. We even supply door entry phones with built in IP camera's so that you can see who is at the door from any PC and our range now includes an IP door phone for use with the latest VoIP Phone Systems.?
